Software Support and Service Agreement

The vendor agrees to supply ongoing telephone support and on-site assistance when required.
The vendor will provide the customer with software program updates.
The customer must notify the vendor promptly about any defects in the software.
If on-site support is required, the customer will pay all associated travel, accommodation, communications, and living expenses of the vendor's personnel required for such support.
This is a generic legal contract which is not specific to any country, state or province. Easy to customize for your region.
This contract template can save you money on legal fees and printing costs. Customize it for your business and re-use it as often as you like.

Document Type:

Microsoft Word