ISP Service Level Agreement

Internet service providers, prepare Co-Location Agreements for your customers with this easy-to-use template.

• The customer will co-locate its servers in the service provider's racks, and use its hub and backbone connection for Internet access.
• The service provider will perform installation and hookup, but will not provide troubleshooting or maintenance other than hardware reboots if necessary.
• The service provider will charge additional fees for excess bandwidth.
• The customer's access is to be used for legal purposes only.
• The customer indemnifies the service provider against any claims arising from the customer's use of the provider's services.
• The service provider makes no warranties with respect to the availability of the service.
• This legal agreement template is provided in MS Word format and is fully editable to fit your exact circumstances.

US internet service providers, create your customer contracts with this Internet Media Services Agreement template.

The service provider will provide internet connectivity, and will develop a website for the customer, according to the customer's functional specifications. Provisions of the Agreement include:

• acceptance testing procedures;
• training and support services;
• warranties and limited liability of developer;
• intellectual property protection;
• ownership of domains.

This USA Internet Media Services Agreement is provided in MS Word format, and is fully editable to meet your business needs.

ISPs, raise expansion capital for your business with this easy-to-use Internet Service Provider Business Plan template.

• The purpose of the Business Plan is to obtain a loan to expand the ISP's core business, and increase the company's resources (human, technology, etc).
• The Business Plan template includes:
  • A market analysis and marketing strategy.
  • A financial model.
  • A Confidentiality Agreement to protect your proprietary information, such as financial data.
  • Instructions in each section to help you complete the document.
• Available in MS Word format and totally customizable to fit your needs.
• This template can be used anywhere.

ISPs, post this Policy Statement and Usage Guidelines on your website for site visitors and attach it as a schedule to your customer contracts.

The policies and guidelines for use include:

• the customer's use of the service must comply with applicable laws;
• no unsolicited emails, no spamming, and no hacking;
• the service provider keeps the customer's information confidential;
• no posting or transmitting of illegal or objectionable materials;
• customer's waiver of moral rights (copyright) of any materials posted.

The Internet Service Provider Policy Statement and Usage Guidelines are provided in MS Word format, which can be converted to html for posting on your website.